Fuel Distribution & CRM
The Alliance offers a complete solution for distributors
in the fuel oil and lubricants sector, accommodating bulk
fuels and lubricants, as well as pack goods. With a modern
and easy to use interface, the system provides complete
order processing and stock management, facilitating
many variations of stock holding and advanced database
capabilities for recording customer and site information.
In addition, the system includes sophisticated pricing
algorithms to maximise margins, and a complete customer
relationship management suite to ensure excellent customer
service and retention.
Financial management is provided by way of completely integrated
purchase, sales and nominal ledgers handling everything from
automated management accounts to RDCO returns.
Refine provides:
- Feature-rich real-time order processing
- Integrated stock control
- An extensive database of customer and site information
- Flexible automated workflows
- Sophisticated CRM functions
- Comprehensive reporting
- Integrated financials
In combination with other Alliance modules the system provides real-time integration with onboard systems for metering, delivery acceptance and GPS positioning, advanced route optimisation, as well as fleet management, tank gauging and flow control. The system is built on Microsoft SQL Server with a choice of Internet Explorer or Microsoft Outlook interface, and can be run on-site or hosted.
